Our company specializes in providing high-quality furniture for hotels, restaurants, and residential spaces. We ensure a streamlined and efficient wholesale processing system to meet the unique needs of each client.
Inquiry and Quotation
Client Inquiry: Clients submit their furniture requirements, including design preferences, quantities, and delivery timelines.
Quotation Preparation: We provide a detailed quotation covering all costs, including production, shipping, and any additional services.
Order Confirmation
Deposit Requirement: A 50% deposit is required to confirm the order and commence production.
Order Review: We review the order details with the client to ensure accuracy and address any specific requirements.
ensuring high quality
Production Process & Quality Control
Lead Time
Standard production lead time is 35 days, excluding national holidays.
Purchasing List Creation
We create a comprehensive purchasing list that includes all materials, components, and quantities needed for the order. This list is reviewed and approved by the client before proceeding.
Material Inspection
All materials are inspected upon arrival to ensure they meet our quality standards.
Production Monitoring
Our quality control team monitors the production process to ensure consistency and adherence to specifications.
Final Inspection
Each piece undergoes a thorough final inspection to check for any defects or inconsistencies. Quality control reports are generated and shared with the client for approval before shipping.
shipping & delivery
Shipping and Delivery
Shipping Schedule
Clients are notified 24-48 hours in advance of the shipping schedule.
shipping and delivery
Shipping Lead Time
Standard shipping lead time is 35 days.
Delivery Schedule
Coordination
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Delivery Schedule
Final Payment
40% of the balance is due prior to shipping upon QC report approval, and the remaining 10% is due before delivery to the job site.
Delivery Schedule
Scheduling
Delivery is scheduled in coordination with the client to ensure convenient receipt of goods. We accommodate specific delivery windows to suit the client's operational needs.
Post-Delivery Support
Acceptance Period
Clients have a 10-day acceptance period to report any shipping or delivery issues.
Post-Delivery Support
Customer Service
We provide ongoing support to ensure client satisfaction with their purchase, including assistance with any issues that may arise after delivery.
Additional Considerations
Import Duties and Tariffs
Clients are responsible for any additional costs due to changes in import duties or new tariffs imposed by the government.
Force Majeure
We are not liable for delays or additional costs caused by circumstances beyond our control.
By following these steps, we aim to provide a seamless and efficient wholesale furniture processing experience for our clients in the hospitality and residential sectors.